Cancellation and Refund Policy

If you are not completely satisfied with our services, you may be eligible for a refund (Full Or pro-rated) by sending your request in writing to our support department within thirty (30) days of completing your new order. Full Or Prorated refunds are eligible when the service is unable to be delivered as described or Technical issues. Once we start working on your order, It cannot be canceled. Unless you provide a detailed (valid)reason as to why you are canceling. We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. Otherwise, We will fix the issue or provide replacements. By placing your order with Sociomi you agree to these terms.

Cancellation Policy :

Clients wish to cancel their Any Service will need to contact our billing department either by opening a support request or by sending an email to

Refund Policy :

We will try our level best to create the suitable package that matches for our clients. In case, any client is not completely satisfied with our services due to incomplete work or technical issues, we can provide a refund. All refunds will take maximum of 10 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same Bank account. No refunds will be made after the order is fully delivered as mentioned in our service page. We provide prorated refunds based on the current state of the order.

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